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Frequently asked questions

How will I receive my Christmas Collection after purchase?

Once your payment is complete, you’ll instantly receive a download link on the checkout page and via email. All files are delivered digitally — no physical items will be shipped.

Do I need any special software to use the files?

No special software is required. You can open and print most files as PDFs or JPGs. The editable templates can be customized easily in Canva, which is free to use.

Can I print these designs at home or use them digitally?

Yes, absolutely! You can print everything at home, at a local print shop, or use the planners and activities digitally on your tablet, iPad, or computer.

Are the files suitable for both kids and adults?

Yes — the collection includes planners and design files for adults, plus thousands of coloring and activity pages designed for kids ages 3–10.

Can I reuse the files every year?

Yes! Once downloaded, the files are yours to keep forever. You can reprint or reuse them each Christmas to make planning and decorating easier year after year.

What should I do if I have trouble downloading the files?

If you experience any issues with your download link, simply contact our support team via the email provided on your order confirmation. We’ll resend your files right away.

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